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2

2.1 Performance

Use recommended performance measures for optimisation and scalability.

  • Thematic area: Infrastructure
  • Area of competence: Maintenance and support

2.2 Upgrading

Implement an agreed policy of regular upgrades.

  • Thematic area: Infrastructure
  • Area of competence: Maintenance and support

2.3 Year end / Rollover

Incorporate regular backups and resets in line with institutional requirements.

  • Thematic area: Infrastructure
  • Area of competence: Maintenance and support

2.4 Support structures

Support learners and staff to use the LMS.

  • Thematic area: Infrastructure
  • Area of competence: Maintenance and support