Design Thinking process: How to Empathise with users and Define the problem

 14 December 2023 | Presented by Moodle HQ

Language: English
Level: Beginner
Learning pathway: General

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In this webinar you will learn the importance of focusing on the users and the problems they face during the UX Design Thinking process. The webinar will be delivered by UX and Product Experience experts from Moodle HQ.
We will provide an overview of the 5 phases of the Design Thinking process, with a focus on the first two stages Empathise and Define. 

We will use a case study from recent Moodle core development (the Activity Cards redesign) to explain some of the tools used at Moodle HQ and show the results of the work, including the final designs, compared to the original user interface.

This webinar is based on a workshop that the UX team at Moodle HQ shared with attendees of the UX Jam at MoodleMoot Global 2023 in Barcelona.